1. Search your inbox and spam folder for an email from siahq@soroptimist.org with the subject line "Welcome to the Member Portal"

2. Ensure siahq@soroptimist.org is added to your safe sender list. This differs based on email provider (ex. Gmail, Yahoo, Outlook). Here is a google search list of resources for "How to add an email to my safe sender list"

3. If you still cannot locate your email invitation, try resetting your password. NOTE: This will only work for Club Presidents, Treasurers and Admins at this time.

Here is a how to guide and video demo for how to filter your roster view.

Here is a how-to guide for how to update club officers. All Current Club Presidents, Treasurers and Admins should receive an email invitation within 24 hours of the leadership affiliation being updated.

If your new club officer does NOT receive an email invitation, then...

1. Check to ensure the email address is accurate.

2. Check to ensure their leadership affiliation status is CURRENT.

3. Direct the new officer to reset their password.

Fear not, there is a simple fix for this. Simply Zoom Out on your browser so the screen-flow fits within your window view. You should see a blue button.

"OK, but how do I zoom out?" Google to the rescue!

If this trick doesn't work, contact siahq@soroptimist.org.

No. You will no longer need to memorize your 6 digit Club ID # to log in to the Member Portal.

All members will need a unique, valid email address to access the portal.

This cannot be a shared or club email account, for data security purposes.

Adding a Club Giving donation or Founders Pennies donation as part of your dues renewal is optional!

You may make a Club Giving donation anytime here.

You may make a Founders Pennies donation anytime here.

If you are a Club President or Treasurer, email siahq@soroptimist.org. If you are not a Club Leader, then send your updated email address to your Club President/Treasurer/Admin to ensure that your contact info is updated when they update your Club’s Roster.

Here! In the Learning Hub. If you’re reading this, you’re in the right place :) Scroll down or click here to jump to our OnDemand trainings.

You can use credit cards, Apple Pay, Google Pay, PayPal and ACH. You can also pay via check and wire.

We recommend using the paper form as reference only. To bring us into the future, we are hoping that the abundant support and resources here will help all members transition to paying dues online.

If your invoice looks incorrect, email siahq@soroptimist.org with a screenshot and we will take action to correct it!

PRO TIP: Google - How to take a screenshot

This season, we are softening our deadlines for late fees and penalties as Club Leaders learn a new process. This means that we will remain flexible while working with Clubs to complete your annual renewals in July and August.

Existing roster data WILL carry over from the previous system. When checking your rosters, ensure that each member has a valid email address. When adding new members, ensure you have a valid email address, as well.

Your Member Portal is a key part of your membership benefits with Soropimist. It is a dedicated space where you can get a 360 degree view of your membership activity and impact.

The Member Portal is your direct line to Headquarters—your go-to for club support, exclusive resources and your connection to our global Soroptimist network.

Previously, members used a six-digit Member ID Number (ex: 110987) to access the Members Only Web Portal. Starting in June 2024, we will no longer require a Member ID Number.

All members will need a unique, valid email address to securely access the Soroptimist Member Portal.

Your email address will be your username for logging into the portal to:

• Update your member profile.

• See your membership status.

• View your giving history and Laurel Society Level.

• See your store purchases.

• Access the Member Resource Library.

• Manage your Club Roster, Pay Dues, Assign Leadership Roles (Club and Region Leaders Only)

No. For cyber security purposes, each member must have a unique email address.

Your membership profile is unique to you, featuring your individual engagement, impact and donation history.

You need an email address to access your membership details and benefits in the portal. You can easily learn how to create a free gmail address here.

Fear not. We’re here for you.

First, are you using a valid, unique email address?

Second, did you try resetting your password?

No worries if you ran into a roadblock, email siahq@soroptimist.org for support.

Salesforce was selected as the foundation of our tech stack after a thorough research and vetting process. Supported by SIA's Dream Big Campaign fund, Salesforce will drive a series of tech transformation projects to meet our complex needs as both a global membership association and a 501(c)(3) nonprofit. The platform offers seamless integration, streamlining operations while supporting multi-language functionality for our six federation languages. With Salesforce, we'll modernize our approach, strengthen relationships with members and donors, build new partnerships, and scale our global impact.

Learning Labs are webinars hosted by SIA to coach members on how to navigate the NEW! Member Portal and gain new technical skills.

The new portal is scheduled to launch in Summer 2024 to club officers instrumental to the dues renewal process.

We look forward to hosting a series of webinars to introduce new portal features, present How-To demos, and train leaders on how to manage your club membership online.

The Member Portal is just the beginning of a series of releases in the development of your new Member Website.

It will be your direct line to Headquarters—your go-to for club support, exclusive resources and your connection to our global Soroptimist network.

Currently, you can still access all Member Resources from the soroptimist.org website.

As part of our Tech Transformation plan, we will continue to develop the Member Portal in phases to create a better digital experience for all members in all of our six federation languages (English, Spanish, Portuguese, Japanese, Korean and Chinese). This includes building a searchable library of Member Resources in all languages.

Additionally, we are planning a Website Redesign Project to build a new public-facing website to promote our global impact and engage new supporters and funding partners.

SIA is launching a series of tech transformation projects to improve member engagement, enhance program sustainability and scale our impact. These projects include:

• Database Conversion

• Member Portal Development

• Marketing Platform Conversion

• Website Redesign

We are building a more secure, streamlined, and integrated technical infrastructure to bring SIA into the future. Our core platform is hosted on Salesforce.

With direction from our international Board of Directors, SIA is leveraging funds raised through our Dream Big Campaign to invest in our technical infrastructure.

The purpose of SIA’s Dream Big Campaign is to ensure Soroptimist on every level is prepared to thrive in our next century and meet our audacious goals to impact half a million women and girls.

Improving our technical infrastructure is critical to increasing our capacity for Program Sustainability.

Fellow Soroptimist Diane Thompson said it best when she said, “I know that we need to invest in ourselves to make this happen because we can't do things the same way we do today and expect a different outcome.”

Data Security was one of the top reasons we migrated databases. Through multi-factor authentication, your login process will be more secure than ever before. To better understand how your data is used, pleas review SIA’s Privacy Policy.

Believe it or not, SIA Headquarters Staff are processing dues on a regular basis.

The dues process for a global organization is complex. This online portion is just one piece of the puzzle.

With the help of technology, we aim to empower members to manage their own club business so we can focus valuable staff AND member time on mission-focused work.

The more time we spend processing paperwork, the less time we have to scale our collective impact.

We are thrilled to see so many Club Leaders taking steps to learn and grow along with us as we work to sustain our legacy into the future.