Welcome to your Learning Hub

Here you can find How-To demos, OnDemand video trainings, FAQs and resources to support you as we discover a modern way of working and connecting with each other in SIA’s NEW! Member Portal.

Your feedback will determine what new tools and resources land on this page.

Email siahq@soroptimist.org.

We do not expect to get everything right. Let us know! What roadblocks are you facing? What features would you like to see?

You are our greatest partners in this journey. Together, we’ll take Soroptimist into the future and build a foundation to sustain our mission and programs.

FAQs

  • The first wave of email invitations are going to all current Club Presidents and Treasurers the week of July 1. If you are an incoming Club President, Treasurer or Club Admin, please work with your Club President or Treasurer to update your Leadership Affiliation in the portal. How-To-Demo coming soon!!! Scroll down to explore existing OnDemand training videos.

    We are releasing portal invitations in waves to ensure our support staff can best assist Club Leaders during Dues-Paying Season. Support volume will determine when we release the next wave of invitations, we estimate Late Summer/Early Fall.

  • If you are a Club President or Treasurer, email siahq@soroptimist.org. If you are not a Club Leader, then send your updated email address to your Club President/Treasurer/Admin to ensure that your contact info is updated when they update your Club’s Roster.

  • Here! In the Learning Hub. If you’re reading this, you’re in the right place :) Scroll down or click here to jump to our OnDemand trainings.

  • You can use credit cards, Apple Pay, Google Pay, PayPal and ACH. You can also pay via check and wire.

  • We recommend using the paper form as reference only. To bring us into the future, we are hoping that the abundant support and resources here will help all members transition to paying dues online.

  • If your invoice looks incorrect, email siahq@soroptimist.org with a screenshot and we will take action to correct it!

    PRO TIP: Google - How to take a screenshot

  • This season, we are softening our deadlines for late fees and penalties as Club Leaders learn a new process. This means that we will remain flexible while working with Clubs to complete your annual renewals in July and August.

  • Existing roster data WILL carry over from the previous system. When checking your rosters, ensure that each member has a valid email address. When adding new members, ensure you have a valid email address, as well.

  • Your Member Portal is a key part of your membership benefits with Soropimist. It is a dedicated space where you can get a 360 degree view of your membership activity and impact.

    The Member Portal is your direct line to Headquarters—your go-to for club support, exclusive resources and your connection to our global Soroptimist network.

  • Previously, members used a six-digit Member ID Number (ex: 110987) to access the Members Only Web Portal. Starting in June 2024, we will no longer require a Member ID Number.

    All members will need a unique, valid email address to securely access the Soroptimist Member Portal.

    Your email address will be your username for logging into the portal to:

    • Update your member profile.

    • See your membership status.

    • View your giving history and Laurel Society Level.

    • See your store purchases.

    • Access the Member Resource Library.

    • Manage your Club Roster, Pay Dues, Assign Leadership Roles (Club and Region Leaders Only)

  • No. For cyber security purposes, each member must have a unique email address.

    Your membership profile is unique to you, featuring your individual engagement, impact and donation history.

  • You need an email address to access your membership details and benefits in the portal. You can easily learn how to create a free gmail address here.

  • Fear not. We’re here for you.

    First, are you using a valid, unique email address?

    Second, did you try resetting your password?

    No worries if you ran into a roadblock, let us know here via our support case form.

  • We are launching the portal in phases as part of a series of Tech Transformation projects.

    On May 6, we will institute a “freeze” while we complete our data migration process. During the “freeze” members will not have access to the old or new portal. Any urgent changes will be directed to our SET team via a support case form.

    On June 3, we will launch to Club Presidents and Treasurers with a training webinar (#TechTalks Learning Labs) on how to access the portal, update your roster and pay dues. A supplementary webinar will be hosted on June 17, offering live support to club leaders during our busy dues season.

    Starting in July and August, we will launch to all members with additional #TechTalks Learning Labs introducing members to new features and support resources.

    To be the first to hear about #TechTalks live webinars and OnDemand trainings, sign up here.

  • Learning Labs are webinars hosted by SIA to coach members on how to navigate the NEW! Member Portal and gain new technical skills.

    The new portal is scheduled to launch in Summer 2024.

    We look forward to hosting a series of webinars to introduce new portal features, present How-To demos, and train leaders on how to manage your club membership online.

  • The Member Portal IS your new Member Website. It is your direct line to Headquarters—your go-to for club support, exclusive resources and your connection to our global Soroptimist network.

    As part of our Tech Transformation plan, we will continue to develop the Member Portal in phases to create a better digital experience for all members in all of our six federation languages (English, Spanish, Portuguese, Japanese, Korean and Chinese). This includes building a searchable library of Member Resources in all languages.

    Additionally, we are planning a Website Redesign Project to build a new public-facing website to promote our global impact and engage new supporters and funding partners.

  • SIA is launching a series of tech transformation projects to improve member engagement, enhance program sustainability and scale our impact. These projects include:

    • Database Conversion

    • Member Portal Development

    • Marketing Platform Conversion

    • Website Redesign

    We are building a more secure, streamlined, and integrated technical infrastructure to bring SIA into the future. Our core platform is hosted on Salesforce.

  • With direction from our international Board of Directors, SIA is leveraging funds raised through our Dream Big Campaign to invest in our technical infrastructure.

    The purpose of SIA’s Dream Big Campaign is to ensure Soroptimist on every level is prepared to thrive in our next century and meet our audacious goals to impact half a million women and girls.

    Improving our technical infrastructure is critical to increasing our capacity for Program Sustainability.

    Fellow Soroptimist Diane Thompson said it best when she said, “I know that we need to invest in ourselves to make this happen because we can't do things the same way we do today and expect a different outcome.”

  • Data Security was one of the top reasons we migrated databases. Through multi-factor authentication, your login process will be more secure than ever before. To better understand how your data is used, pleas review SIA’s Privacy Policy.

Meet your support team

Meet your support team ✳

ALYSSA
Director, Digital Strategy & Tech

LUZ
Membership Manager

GRACE
Salesforce Admin & Tech Coordinator

LINDA
Member Care Associate Manager

SIONNA
Member Care Specialist

What you’ll learn…

  • Learn how to activate your account, log in and reset your password.

  • Learn how to manage your club profile, update your roster and pay dues online.

  • Understand how SIA’s Tech Transformation projects will sustain us.

The Learning Lab

June 3: Webinar Recording

Part I: How to log in and navigate the new portal

Audience: Club Presidents, Club Treasurers

During this webinar, club leaders will learn:

  • How to log-in to the NEW! Member Portal

  • How to navigate the portal

  • How to ask for help/support

Resources:

  • Handout: Getting Started

  • Link: Member Learning Hub – Online Space for Training Videos & How-To Guides

In All Languages:

June 17: Webinar Recording

Part II: How to update your roster and pay dues online

Audience: Club Presidents, Club Treasurers

During this webinar, club leaders will:

  • Review Part I Prerequisites

  • Demo how to update your Club Roster

  • Understand how to generate an invoice to pay dues onlie

  • Know where to go for help (hint, it’s this page!)

Resources:

  • Handout: Coming Soon!

  • Link: Member Learning Hub – Online Space for Training Videos & How-To Guides

In All Languages:

#TechTalks Learning Labs

Learning Labs are virtual courses hosted by SIA to coach members on how to navigate new developments in the Member Portal and gain new technical skills. This will be your learning hub—where you can find demos, OnDemand video trainings, FAQs and resources to support you.

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